Frequently Asked Questions

We pride ourselves on being as open as possible when it comes to our service, so have compiled a list of some of the most common questions we are asked to make your decision hopefully that little bit easier.

If you would like to discuss your requirements with us, you can complete the form on the Contact Us page with your information and a member of the team will be in touch as soon as possible to start the process.

We ask for 50% of the website cost to be paid intiially as a deposit, with the balance payable once the website has gone live. We are only happy once you are!

Every package includes everything you need to get online and we ensure there are NO hidden costs! The price you pay includes domain name, 12 months hosting, email accounts and covers the design, build and launch of your website.

As above, every package includes 12 months hosting and all associated services. After this period, you can simply renew your package at a flat rate of £50 per annum, which includes hosting, domain management and email accounts.

We believe in building relationships with our clients, not just sales! We will be with you every step of the design and launch process of your website and are always happy to help with any questions you have thereafter.

We also offer a support service to carry out updates, maintenance and changes to your site, starting from £10 per hour, depending on your needs.

CMS stands for Content Management System, which basically is a platform for your content (ie website) to be managed and edited from. It is the backend of your site, like the brains behind the operation.

Of course, we realise the need for your website to grow as you do! You can either upgrade to the next package up, or use our Support option to carry out updates on a PAYG basis.

No problems!!! We can help with the process of transferring your domain to us, or if you prefer to maintain full control of the domain, we can just point it to our servers for the website.

SEO stands for Search Engine Optimisation and is the process used to increase your visibility on search engines such as Google and Yahoo. By ‘optimising’ your site with valuable content and keywords, you can help the search engines to categorise and build your websites reputation.

Unfortunately not – if there was a magic formula, page 1 would have billions of websites! The simple fact is Google and all other search engines will specifically try to NOT rank a website so they can weed out those that are not relevant to customers. Only by building useful, informative and up-to-date content can you start to build that repuation.

Our Online Store package comes complete with integrated Paypal so you can receive monies directly to your Paypal account. As the most popular and accepted method of payments online, it offers your customers the ability to pay using their Paypal or Credit/Debit card.